Rights of passengers relating to Israelian flight tickets
08 January 2021

Dear passenger, if due to the Covid-19 pandemic GA was unable to conduct your flight as scheduled, we would like to draw your kind attention to Aviation Services Law (Compensation and Assistance for Flight Cancellation or Change of Conditions), 5772-2012, which stipulates that you are entitled to refund.
However, until the end of the period mentioned in Section 3(a)(2) or (2a) to this Law, instead of a refund, an alternative flight ticket, or credit voucher, under the provisions of Subsection (1a) (in this Section – credit voucher), under your election. For the matters of this Law, a credit voucher will be considered as a benefit.
Both, the issuing of the voucher or refund payment, will be executed in accordance with Israeli law.

Rights of passengers relating to Israelian flight tickets

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