Flight irregularities due to coronavirus:
09 March 2020

Please refer to the following information:

We realize that the current news regarding the impact and spread of the Corona virus (COVID-19) is cause for uncertainty among airline passengers. We therefore thank you for continuing to place your trust in Georgian Airways and choosing us for your travel needs. Georgian Airways will give its best to continue to fly under its regular schedule, however due to some travel restrictions set by different governments and border control we will be adapting our schedule according to our obligation and safety measures. 

On every journey your well-being and safety is the most important to us. In times of stress and anxiety, we want to make sure to provide you with as much information as we can and about the things we do, so we all can travel with piece of mind. Please rest assured that we are monitoring the situation and developments, and we will continue to provide you with regular updates. Georgian Airways is prepared for all possible scenarios and we are working closely with the health and governmental authorities, following their advice for further steps to be taken. According to the World Health Organization (WHO) the risk of infection has not yet been fully determined.

We want to make sure that your stay with us on board is as pleasant and safe as possible under any circumstance. We have therefore implemented precautionary measures in order to best protect you, our crew members and our ground staff against any risks. This includes providing our cabin crew and our staff at selected airports with respiratory masks and anti-disinfection fluids.

The air on board of all Georgian Airways aircrafts is cleaner than outside on the ground, it consists of up to 60 % fresh air. Pollutants such as dust, bacteria and viruses are filtered from the air circulating in the aircraft cabin, meeting the standards for hospital operating rooms. Georgian Airways is carrying out as a normal Standard procedure before and after every flight a standard disinfection procedure according to WHO’s and ICAO’s recommendations. Additionally, we have done a supplementary disinfection procedure after the spread of the corona virus in order to assure cleanness of our aircrafts and offices.

The Georgian Health Ministry has created a website where one can find all information about CoV and where to go to in case of findings/questions: https://stopcov.ge/en 

Please do the best you can to follow the guidelines and recommendations set by the WHO and our Health Ministry when you travel (https://stopcov.ge/Content/files/recomentations-for-international-travelers.pdf). Be cautious and take responsibility!

Currently many countries are putting entry restrictions into place. Entry restrictions differ from country to country and can also be put in place on short notice. We therefore ask all passengers to urgently check the current travel and entry limitations of their final destination. These restrictions caused a lot of changes in our flight schedule and even some cancellations. If the flight will be operated and you are willing to start your journey, you may contact our offices for bookings or your agency do the rebooking arrangements for you. Please be advised that currently we are receiving a lot of requests and it may take more time to answer everyone individually since we are trying to prioritize passenger requests closer to the departure date. Bear in mind that flight changes done by passengers shall be done before departure date, after that any kind of changes will be with charged. We will inform you immediately if your flight is cancelled/changed via email or sms (if correct information has been provided). For more information please check our website! Passengers who have booked a connection with our codeshare partners in the affected period should check their status of the flight on the website/hotline of the related company.

Georgian Airways apologizes for any inconveniences caused and wishes you a safe journey!

Flight irregularities due to coronavirus:

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